Our Policy
At Stitch Work Studios, we keep our workshops small so that everyone gets plenty of individual attention and support. Because of this, every booking is important, and late cancellations can affect whether a workshop can go ahead.
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The full amount of the course or event is due at the time of booking.
The payment covers administration costs and reserves your space, meaning it is no longer available for someone else to book.
Your booking is confirmed once the payment has been received.
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Sewing Machine
Basic Sewing Kit
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Tools and Equipment
Pattern Cutting Tables
Overlocker
Tea, Coffee and Refreshments
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Cancellation made more than 14 days before your workshop:
You can transfer your booking to another available workshop, or request a refund (25% administration fee not included in the refund)
Cancellation made less than 14 days before your workshop
We are unable to offer a refund or transfer your booking to another date. However, you are welcome to transfer your place to someone else - just let us know their name and contact details
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We need a minimum of three people for a workshop to go ahead. If we don't have enough bookings, we will offer you an alternative date or a full refund, giving as much notice as possible.
We are a small independent business with many ongoing costs, and we really appreciate your understanding and support. ❤️
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If you need to cancel or reschedule your booking, please give at least 48 hours’ notice.
Cancellations made with less than 48 hours' notice, or failure to attend your class or appointment without notice (a no-show), will result in the full fee being charged.
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If you are unable to attend, please contact us as soon as possible. Where practical, and at our discretion, your booking may be transferred to another course or another participant.
Thank you for choosing Stitch Work Studios!